Shipping policy
Last updated: May 15, 2026
Order Processing Time
All orders are processed within 5-10 business days (Monday–Friday).
We do not process or ship orders on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. If there is a significant delay, we will contact you by email.
Shipping Locations
SKRIBBLE® currently ships within the United States only.
We do not offer international shipping at this time.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and the weight of your order.
Estimated delivery times:
Standard Shipping:
- Processing: 5–10 business days
- Shipping: 3–7 business days
- Total delivery time: 8–17 business days
Delivery times are estimates and may vary depending on the carrier, weather, or other factors outside of our control.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Tracking information may take up to 24–48 hours to update.
Shipping Address Accuracy
Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your address, contact us immediately. Once an order has shipped, we cannot make changes.
Lost, Stolen, or Delayed Packages
Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.
If your package is lost in transit, please contact the shipping carrier first. If they cannot locate it, reach out to us and we will do our best to assist.
Shipping delays caused by carriers, weather, or holidays are outside our control.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours with photos of the packaging and the item. We will work with you to resolve the issue.
Returns & Exchanges
For information about returns, refunds, or exchanges, please refer to our Refund Policy.